Platform Features

EVERYTHING YOUR
MAIL CENTER NEEDS

One platform. End-to-end mail operations for both physical and virtual mailboxes — intake, notifications, service requests, subscription management, billing, and compliance. No patchwork integrations.

📦

Mail Tracking & Intake

Staff tap once, native camera opens, photo taken, OCR extracts recipient and tracking number. Mail logged with auto-generated ID (MV-XXXX) in seconds.

🔔

Customer Notifications

Instant push and email alerts the moment mail arrives — with a photo preview. Customers know before staff even put it down.

✈️

Service Requests

Customers request scan, forward, shred, or discard in one tap. Staff fulfills, billing is auto-generated, audit trail is automatic.

🏢

Multi-Location Management

Unlimited store locations under one account. Each location has its own staff, settings, mail, and notification preferences — fully isolated.

📋

Audit Logs

Every status change, staff action, and customer request is time-stamped and logged. Chain-of-custody records available on demand.

⚖️

Notary Appointments

Manage in-store notary availability and booking links. Customers book directly; staff see appointments in the dashboard.

💳

Stripe Billing

Built-in subscription billing for both operator platform fees and customer mailbox plans. Invoices, storage fees, and one-time charges all in one place.

📋

Subscription Management

Full subscription billing and management for both physical and virtual mailbox customers. Customers manage their plan, view invoices, and track service usage from the portal.

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